With the increasing penetration of digitalization and artificial intelligence into various fields, the hotel industry has also ushered in a wave of transformation and upgrading. In 2025, Shanghai will hold a highly anticipated exhibition - the 2025 China (Shanghai) International Digital Hotel and AI Smart Hotel Exhibition. This exhibition will be themed "Unmanned Hotels" and attract industry professionals, enterprises, and scholars from around the world to explore the development trends and opportunities in this emerging field. As the organizer of the exhibition, Shanghai Bohua International Exhibition Co., Ltd. continues to promote industry innovation and hopes that all sectors can use this platform to understand and experience the new face of future hotels.

The rise of unmanned hotels is closely related to the advancement of technology. With the acceleration of people's pace of life, the demand for self-service is increasing day by day, so unmanned hotels have emerged as a new service model. It utilizes advanced technology to achieve intelligent and automated hotel management, enabling 24-hour service and relying solely on intelligent systems to handle processes such as check-in, check-out, and payment. This convenience not only enhances guests' accommodation experience, but also reduces labor costs for hotel operators.

A panoramic view of intelligent services

During the exhibition, a series of innovative intelligent solutions will be showcased. Here are a few key points of concern:

Self service check-in system: Participating hotel management software companies will showcase how to enable guests to check in and out through self-service terminals and mobile applications.

Intelligent monitoring system: The exhibition will showcase monitoring systems using AI technology, including facial recognition, abnormal behavior detection, etc., to make hotel operations safer and more efficient.

IoT devices: The application of IoT technology in hotels will be further explored, from smart door locks to climate control, and then to device collaboration, achieving comprehensive intelligent management.

Market Status and Future Trends

According to market research institutions, the market size of unmanned hotels has been steadily growing in recent years, especially among the younger generation of travelers. The increasing demand for convenience, personalization, and safety from travelers has driven the transformation of the hotel industry. The exhibition will provide valuable market insights for attendees, sharing the views and experiences of industry figures through multiple forums and discussions. Especially in the areas of data analysis and customer behavior research, many successful cases have been provided for reference.

Industry Challenges and Response Strategies

Although unmanned hotels have promising prospects, they still face some challenges in the promotion process:

Customer trust: Although unmanned hotel services are convenient, customers' concerns about safety and service quality cannot be ignored. Therefore, hotel operators need to pay attention to customer education and enhance customer trust during the technical implementation process.

Technical maintenance: High dependence on technology also means that once a malfunction occurs, it may lead to service interruption. Therefore, ensuring the stability of technical systems and emergency response mechanisms for malfunctions is crucial.

The integration of human services: Unmanned operation does not mean the complete elimination of the need for human services. How to find a balance between the two, fully leverage the advantages of artificial intelligence, and provide humanistic care services is the direction that the industry needs to explore.

Integration of local characteristics

Shanghai, as a global international metropolis, attracts tourists from all over the world with its unique culture and modern urban appearance. Integrating local culture into technological applications in the construction and operation of unmanned hotels can provide travelers with a more personalized check-in experience. For example, using virtual reality (VR) technology to showcase Shanghai's history and culture, or recommending nearby food and shopping places through mobile devices to enhance the overall experience of travelers. This also provides opportunities for differentiated competition for hotel operators.

Forward looking outlook and invitation to participate

In the future, unmanned hotels will become increasingly popular and a new choice for travelers. Perhaps in the near future, the application of blockchain technology, deep learning of artificial intelligence algorithms, and immersive experiences of virtual reality will better change the way we stay. We expect to see innovative forces from various industries gather at the exhibition in 2025, sharing cutting-edge technology and creativity, and jointly promoting the upgrading and development of the hotel industry.

We sincerely invite business partners who are concerned about industry development and technological innovation to actively participate in the 2025 China (Shanghai) International Digital Hotel and AI Smart Hotel Exhibition, seize the opportunities of the times, grasp the pulse of the industry, and explore the infinite possibilities of the future together. Whether industry participants, technology providers, or policy makers, they can all discover new opportunities and exchange new ideas at this exhibition. Let's witness the future of unmanned hotels together and gather in Shanghai in 2025!

在数字化和人工智能日益渗透各个领域的，酒店业也迎来了转型升级的浪潮。2025年，上海将举行一场备受瞩目的展会——2025中国（上海）国际数字酒店及AI智慧酒店展览会。这一展会将以“无人值守酒店”为主题，吸引来自全球的行业人士、企业和学者共同探讨这一新兴领域的发展趋势与机遇。作为展会的组织方，上海博华国际展览有限公司在持续推动行业创新的，也希望各界能通过这一平台了解并体验未来酒店的全新面貌。

无人值守酒店的崛起与科技的进步密切相关。随着人们生活节奏的加快，自助服务的需求日益增加，因此无人值守酒店作为一种新型的服务模式应运而生。它借助先进的技术手段实现了酒店管理的智能化与自动化，从而能够提供24小时服务，仅依赖智能系统来处理入住、退房、支付等流程。这样的便利不仅提升了客人的住宿体验，也为酒店运营者降低了人力成本。

展会期间，将展示一系列创新的智能化解决方案。以下是几个关注的重点：

根据市场调研机构的数据显示，近年来无人值守酒店的市场规模正在稳步增长，尤其在年轻一代旅客中更受到欢迎。旅客对方便性、个性化和安全性的要求不断提升，推动了酒店行业的转型。展会将为与会者提供宝贵的市场洞察，通过多场论坛与讨论，分享行业人物的看法与经验。特别是在数据分析、客户行为研究方面，提供了许多可供借鉴的成功案例。

虽然无人值守酒店前景可观，但在推广过程中仍面临着一些挑战：

上海作为全球的国际大都市，以其独特的文化和现代化的城市面貌吸引着各地游客。在无人值守酒店的建设和运营中，将当地文化融入到技术应用中，可以为旅客提供更具个性化的入住体验。例如，利用虚拟现实（VR）技术，展现上海的历史和文化，或者通过移动设备，对附近的美食、购物场所进行推荐，提升旅客的整体体验。这也为酒店经营者提供了差异化竞争的机会。

未来，无人值守酒店将越来越普及，成为旅客的新选择。也许在不久的将来，qukuailian技术的应用、人工智能算法的深度学习、虚拟现实的沉浸式体验等，将更好地改变我们的住宿方式。我们期望在2025年的展会上，能看到各行各业的创新力量汇聚一堂，分享前沿科技与创意，共同推动酒店行业的升级与发展。

我们诚邀各位关注行业发展和技术创新的商业伙伴，积极参与到2025中国（上海）国际数字酒店及AI智慧酒店展览会中来，抓住时代的机遇，把握行业的脉搏，共同探索未来的无限可能。无论是行业参与者、技术提供商、还是政策制定者，皆可在此次展会上发掘新机遇、交流新理念。共同见证无人值守酒店的未来，让我们在2025年相聚上海！

2025年Hotel &Shop Plus上海酒店工程设计与用品博览会将于3月31日-4月3日在上海新国际博览中心浦东举办。展会由中国旅游饭店业协会、中国百货商业协会、中国照明电器协会、中国建筑文化中心、上海博华国际展览有限公司联合主办。

作为国内酒店及商业空间工程采购渠道类展会，Plus上海国际酒店及商业空间博览会纵览酒店建设运营新市场30余年，多渠道行业市场推广，吸引优质工程集采供应商，打通商业空间采购产业链，畅联酒店及商业空间工程采购买卖双方。

现场将汇聚2000多家海内外品牌企业，展出面积预计超20万平方米，展品涵盖卫浴/泳池/，墙/地面材料、户外设计、室内设计、智慧酒店、照明灯饰、智能控制系统、酒店客房用品、酒店用品综合、酒店布草及制服、商业空间、商业设计等酒店及商业空间筹建与运营领域各类新展品、新技术，搭建更加完善的一站式采购平台！

展品范围：

展会汇聚2000家展商，展品涵盖建筑装饰材料、陶瓷卫浴及五金、智慧酒店、照明灯饰及智能控制系统、酒店用品、商业零售等酒店及商业空间建设与运营领域全面展品。倾力打造商业空间、酒店建设与运营、产品、服务等解决方案的一站式采购平台。

参展范围：

卫浴及整体解决方案、整体浴室、智能马桶、浴室柜、淋浴房、智能浴镜、花洒、地漏五金、台面系统、 spa等；

陶瓷、地板、地毯、地坪、石材、马赛克、户外家具、集装箱、房车、遮阳、地材设计及户外设计等；

墙面装饰及整体家居、建筑装饰、室内室外装饰、装饰板材、墙纸、墙布及装饰画、装饰玻璃及亚克力、涂料、整体家居及家具、装饰五金、设计公司等；

工程设计、装配式内装、集成吊顶系统；新风净化及空气治理 、暖通设备、热水及热泵管道设备 ；门窗及自动门；康体休闲、健身器材、康体 、亲子游乐、泳池设备等；

照明灯饰及智能控制系统：建筑照明、景观照明、酒店及商业照明、装饰灯、智能控制系统、酒店工程照明、智能电气、灯光设计公司等；

智慧酒店及商业空间、智能门锁、影音系统、机器人、智能影音系统、智能客控系统、自助入住系统、酒店智能设备及整体解决方案、 IT 及安防、数据标识及导视系统、商业显示屏、音响及播放系统等；

智慧酒店馆：智能门锁、影音系统、机器人、智能客控系统、自助入住系统、酒店智能设备及整体解决方案、 IT 及安防、智慧酒店整体解决方案等；

酒店布草馆：酒店制服系列、餐厅布草、床上用品、装饰布艺、浴室系列等

客房用品及综合、IT及安防馆：酒店布草、酒店客房用品综合、智慧酒店、客房小家电、智能控制、酒店监控、、保险箱、电话机、音响、门锁、软件、智能控制、酒店管理公司、酒店品牌等

客房用品馆：易耗品、竹藤漆制品、有机玻璃制品、皮具制品、客房电器等

同期活动：

星光璀璨，大咖齐聚，新知盛宴，掌声如潮……展会同期将围绕建筑与室内设计、酒店投资与运营、灯光设计、商业零售等一系列主题，举办论坛沙龙、设计奖项、赛事、创意特展等多元化活动，邀请地产商、酒店管理公司、购物中心&百货业主、设计师、投资加盟商等行业嘉宾坐镇，营造以“HOTEL+SHOP”为双核心的完善跨界生态圈，一同思想碰撞、共话行业未来，探索新知，引领引领“HOTEL+SHOP”新思潮。

上海建筑与室内设计周

的不断持续使得安全和卫生成为了设计中需要优先考虑的事项，引发了围绕建筑和室内设计灵活性、新系统、新材料务内容的彻底改革和创新。如何创造具有新鲜感、反应灵敏的空间，让人们可以暂时放下焦虑，获得愉悦的身心体验，是一个值得深入思考的课题和挑战。上海建筑与室内设计周将通过会议论坛、样板房品鉴、颁奖晚宴以及设计特展等精彩活动，连接建筑师和设计师与酒店方和地产方，交流新的设计理念和市场需求，展示设计如何重塑和构想更加多元化、更具体验感的商业消费场景。

酒店文化周

涵盖一系列针对酒店管理公司的展示和活动，如：酒店样板房品鉴、酒店制服秀、客房技能大赛及主题论坛等。活动旨在展示酒店业品牌发展新趋势，呈现酒店文化与创意的方方面面。

光之韵; 匠之心照明系列活动

由上海博华国际展览有限公司主办的光之韵 · 匠之心 照明系列论坛，通过和云知光、灯光帮、灯光与设计等照明媒体的合作，与业内照明设计师、酒馆集团 代表、商业空间业主等人士，聚焦酒店室内外照明、 商业空间、建筑、景观等多个照明设计领域，探索我国照明行业未来新十年的发展大势，带观众走进光影之间， 感受光影的魅力。

Mall里乾坤商业智慧秀

SHOP PLUS 作为国内以商业空间买家为导向的工程采购渠道类展会，依托中国百货商业协会及中国旅游饭店业协会的行业领导力，凝聚以购物中心业主、商业空间设计师、美陈及橱窗设计师、装饰工程设计公司、品牌方、餐饮管理及业主、酒店管理公司等集采终端买家等优质资源；整合品牌连锁加盟、商业空间设计、导视标识系统、商业展示道具、视觉营销、智慧零售信息技术、数字化商业、自助服务等供应链板块；展会已发展为零售及商业空间领域设计、建设与运营产品、服务等解决方案的一站式工程采购平台。