With the rapid development of technology, the hotel industry has undergone profound changes. The form of unmanned hotels is gradually becoming an emerging trend, especially in rapidly developing cities such as Shanghai. Driven by technological innovation, this international metropolis has become a gathering place for numerous entrepreneurs and enterprises. The 2025 Shanghai International Unmanned Hotel Exhibition will be themed "Hotel+Shop Plus Digital Hotel, AI Smart Hotel", showcasing new achievements and future trends in the industry. Hosted by Shanghai Bohua International Exhibition Co., Ltd., this exhibition will provide a platform for all participants in the hotel industry to share innovative achievements and exchange experiences.

1、 The significance and value of exhibitions

As an important platform for industry exchange, exhibitions not only showcase new products and technologies, but also serve as a barometer of industry trends. For operators and investors of unmanned hotels, this exhibition will provide valuable support in multiple dimensions.

Communication and Cooperation: The exhibition has attracted numerous industry enterprises, investors, and technology developers, creating a good atmosphere for communication. Here, exhibitors can communicate with peers, seek cooperation opportunities, and explore new market spaces.

Gain industry insights: Through expert lectures and forums at exhibitions, participants can learn about the latest developments in the industry, including consumer behavior, technological advancements, and more. This information will help with subsequent business decisions.

Inspiring innovative thinking: The cutting-edge technologies and innovative concepts showcased at the exhibition can stimulate innovative thinking in the unmanned field of enterprises and promote continuous business upgrading.

2、 Unmanned hotels and their development trends

Unmanned hotels refer to hotels that do not require traditional front desk service personnel, and greatly improve their operational efficiency through technology such as self check-in and self check-out. In recent years, this model has been gradually promoted worldwide, especially after the epidemic, consumers' demand for contactless services has become increasingly urgent.

Cost effectiveness: Unmanned mode can significantly reduce labor costs and enhance hotel profitability. Through automation technology, hotels can maintain service quality and save human resources.

Customer experience optimization: The flexibility of self-service meets the needs of modern consumers, who hope to be able to check in and out at any time without waiting. This model has improved customer satisfaction and increased customer turnover.

Data driven decision-making: By collecting customer data through technological means, hotels can better understand consumer needs, position the market, and enhance marketing effectiveness.

3、 The Rise of AI Smart Hotels

The introduction of AI technology has brought revolutionary changes to the hotel industry. AI can not only simplify operational processes, but also enhance customer experience. The development of this technology also enables smart hotels to establish closer connections with customers.

Intelligent recommendation system: By analyzing customers' historical data and preferences, AI can provide personalized recommendation services to improve customer satisfaction and stickiness.

Popularity of voice assistants: Many smart hotels have begun to introduce voice assistants, enabling guests to quickly meet their needs within the hotel through voice commands. This service not only improves convenience, but also enhances the modernity of the hotel.

Predictive maintenance: AI technology can monitor the real-time operation status of equipment in hotels, identify possible faults in advance, reduce maintenance costs, and improve equipment utilization.

4、 Market opportunities in Shanghai

As the financial and commercial center of China, Shanghai has enormous market potential. In recent years, the Shanghai Municipal Government has actively promoted technological innovation and encouraged the integration and development of traditional industries and high-tech. Unmanned hotels and AI smart hotels are in line with this trend and are steadily being accepted by the market.

Driven by the youth consumer group: Shanghai has a large number of young consumers who are more inclined towards digital and personalized services. This provides a huge market demand for the rise of unmanned and smart hotels.

International perspective: As an international city, Shanghai has attracted a large number of foreign investment and multinational enterprises, enhancing its market competitiveness. Unmanned hotels not only improve service efficiency, but also provide good prospects for foreign investment.

Complete technological support: Shanghai's relatively mature technological infrastructure provides a favorable environment for the research and application of unmanned hotel technology.

5、 The Importance of Participating in Exhibitions

For hotel professionals, the 2025 Shanghai International Unmanned Hotel Exhibition is undoubtedly an important opportunity that cannot be missed. Whether investors, managers, or technology developers, they can discover new business opportunities and acquire new knowledge here.

Get industry trends: Attendees can directly access cutting-edge market trends and fully grasp the future development direction of the industry.

Network construction: The exhibition provides a platform for participants to establish connections and find partners, helping to expand their business.

Expanding business horizons: Exhibitors can obtain rich industry solutions and enhance their business competitiveness.

6、 Highlight display of the exhibition

To ensure the successful holding of the exhibition, Shanghai Bohua International Exhibition Co., Ltd. is committed to providing rich display content, including on-site demonstrations of new technologies and products from major companies, as well as related seminars.

Industry Enterprise Display: Multiple industry enterprises will showcase their new unmanned hotels and AI smart hotel solutions at the exhibition, covering intelligent hardware, software systems, and comprehensive services.

Expert sharing session: Invite domestic and foreign experts to give keynote speeches, explore the development opportunities and challenges of unmanned hotels, share successful cases and practical experience.

Interactive Experience Area: A special interactive experience area has been set up where participants can personally experience the new self-service check-in system and intelligent service platform, and feel the service mode of future hotels.

The 2025 Shanghai International Unmanned Hotel Exhibition will provide industry participants with a broad perspective and choices in an era of opportunities and challenges. The future development of hotels cannot be separated from technological innovation and changes in service models, and all of these will be presented one by one at the exhibition. We sincerely welcome all friends related to the hotel industry to actively participate in this grand event and explore the future of unmanned hotels and smart hotels together.

随着科技的飞速发展，酒店行业迎来了深刻的变革。无人值守的酒店形式逐渐成为新兴潮流，尤其是在经济快速发展的城市，如上海。这座国际化大都市在技术创新的驱动下，成为了众多创业者和企业的聚集地。2025上海国际无人值守酒店展览会将以“Hotel+Shop Plus数字酒店、AI智慧酒店”为主题，展示行业内的新成就和未来趋势。由上海博华国际展览有限公司主办，此次展会将为酒店行业的各方参与者提供一个共享创新成果与经验交流的平台。

一、展会的意义与价值

展会作为行业交流的重要平台，不仅展示了新的产品和技术，更是行业趋势的风向标。对于无人值守酒店的运营者和投资者来说，这次展会将在多个维度上提供宝贵的支持。

交流与合作：展会吸引了众多行业企业、投资者和技术开发者，形成了良好的交流氛围。在这里，参展者可以与同行沟通，寻求合作机会，开拓新的市场空间。

获取行业洞察：通过展会中专家的讲座和论坛，参与者能够了解到行业的新动态，包括消费者行为、技术进步等。这些信息将有助于后续的业务决策。

激发创新思维：展会展示的前沿技术和创新理念，能够激发企业在无人值守领域的创新思维，推动业务的持续升级。

二、无人值守酒店及其发展趋势

无人值守酒店是指无须传统前台服务人员的酒店，通过自助入住、自助退房等技术手段，极大提高了酒店的运营效率。近年来，这一模式在全球范围内逐步推广，尤其是在疫情之后，消费者对无接触服务的需求愈发迫切。

成本效益：无人值守模式可以大幅降低人工成本，提升酒店盈利能力。通过自动化技术，酒店可以在保持服务质量的，节省人力资源。

客户体验优化：自助服务的灵活性满足了现代消费者的需求，他们希望能够随时办理入住与退房，无需等待。这一模式提高了客户的满意度，增强了客户的回头率。

数据驱动决策：通过技术手段收集客户数据，酒店能够更好地理解消费者需求，定位市场，提升营销效果。

三、AI智慧酒店的崛起

AI技术的引入，为酒店行业带来了革命性的变化。AI不仅可以简化运营流程，还可以提升客户体验。这种技术的发展也使得智慧酒店愈发能够建立与客户之间更紧密的联系。

智能推荐系统：通过分析客户的历史数据和偏好，AI可以为客户提供个性化的推荐服务，提高客户的满意度和粘性。

语音助手普及：许多智慧酒店已经开始引入语音助手，使客人在酒店内的需求能够通过语音指令快速满足。这种服务不仅提高了便捷性，也增强了酒店的现代感。

预测性维护：AI技术能够实时监测酒店内设备的运行状态，预先识别可能的故障，降低维修成本，提高设备利用率。

四、上海的市场机遇

上海作为中国的金融与商业中心，其市场潜力巨大。近年来，上海市zhengfu积极推动科技创新，并鼓励传统行业与高新技术的融合发展。无人值守酒店与AI智慧酒店正好符合此趋势，稳步被市场接受。

青年消费群体带动：上海拥有大批年轻消费者，他们更倾向于于数字化、个性化的服务。这为无人值守和智慧酒店的崛起提供了巨大的市场需求。

国际化视野：作为国际化都市，上海吸引了大量外资和跨guoqi业，提升了市场竞争力。无人值守酒酒店在提升服务效率的，也给外商投资提供了良好的前景。

完善的科技配套：上海的技术基础设施相对成熟，为无人值守酒店的技术研发和应用提供了良好的环境。

五、参与展会的重要性

对于酒店从业者来说，2025上海国际无人值守酒店展览会无疑是一次不容错过的重要机遇。无论是投资者、管理者，还是技术研发者，都能在这里发现新商机，汲取新知识。

获取行业趋势：参会者可以直接接触市场前沿动态，充分掌握行业未来的发展方向。

网络建设：展会为参会者提供了一个建立人脉、寻找合作伙伴的平台，助力业务拓展。

拓展业务视野：参展者能够获取丰富的行业解决方案，提升自身业务竞争力。

六、展会的亮点展示

为确保展会的成功举办，上海博华国际展览有限公司致力于提供丰富的展示内容，包括来自各大公司的新技术、新产品的现场演示以及相关的研讨会。

行业企业展示：多家行业企业将在展会上展示其新的无人值守酒店及AI智慧酒店解决方案，涵盖智能硬件、软件系统及综合服务。

专家分享会：邀请国内外专家进行主题演讲，探讨无人值守酒店的发展机遇和挑战，分享成功案例及实践经验。

互动体验区：特别设立互动体验区，参会者可以亲自体验新的自助入住系统和智能服务平台，感受未来酒店的服务模式。

，2025上海国际无人值守酒店展览会将在机遇和挑战并存的时代，为行业参与者提供了广阔的视野与选择。未来的酒店发展离不开技术创新与服务模式的变革，而这一切，都将在展会中一一呈现。我们诚挚欢迎所有与酒店行业相关的朋友们，积极参与到此次盛会中来，一同探索无人值守酒店与智能酒店的未来。

2025年Hotel &Shop Plus上海酒店工程设计与用品博览会将于3月31日-4月3日在上海新国际博览中心浦东举办。展会由中国旅游饭店业协会、中国百货商业协会、中国照明电器协会、中国建筑文化中心、上海博华国际展览有限公司联合主办。

作为国内酒店及商业空间工程caigou渠道类展会，Plus上海国际酒店及商业空间博览会纵览酒店建设运营新市场30余年，多渠道行业市场推广，吸引优质工程集采供应商，打通商业空间caigou产业链，畅联酒店及商业空间工程caigou买卖双方。

现场将汇聚2000多家海内外品牌企业，展出面积预计超20万平方米，展品涵盖卫浴/泳池/，墙/地面材料、户外设计、室内设计、智慧酒店、照明灯饰、智能控制系统、酒店客房用品、酒店用品综合、酒店布草及制服、商业空间、商业设计等酒店及商业空间筹建与运营领域各类新展品、新技术，搭建更加完善的一站式caigou平台！

展品范围：

展会汇聚2000家展商，展品涵盖建筑装饰材料、陶瓷卫浴及五金、智慧酒店、照明灯饰及智能控制系统、酒店用品、商业零售等酒店及商业空间建设与运营领域全面展品。倾力打造商业空间、酒店建设与运营、产品、服务等解决方案的一站式caigou平台。

参展范围：

卫浴及整体解决方案、整体浴室、智能马桶、浴室柜、淋浴房、智能浴镜、花洒、地漏五金、台面系统、 spa等；

陶瓷、地板、地毯、地坪、石材、马赛克、户外家具、集装箱、房车、遮阳、地材设计及户外设计等；

墙面装饰及整体家居、建筑装饰、室内室外装饰、装饰板材、墙纸、墙布及装饰画、装饰玻璃及亚克力、涂料、整体家居及家具、装饰五金、设计公司等；

工程设计、装配式内装、集成吊顶系统；新风净化及空气治理 、暖通设备、热水及热泵管道设备 ；门窗及自动门；康体休闲、健身器材、康体 、亲子游乐、泳池设备等；

照明灯饰及智能控制系统：建筑照明、景观照明、酒店及商业照明、装饰灯、智能控制系统、酒店工程照明、智能电气、灯光设计公司等；

智慧酒店及商业空间、智能门锁、影音系统、机器人、智能影音系统、智能客控系统、自助入住系统、酒店智能设备及整体解决方案、 IT 及安防、数据标识及导视系统、商业显示屏、音响及播放系统等；

智慧酒店馆：智能门锁、影音系统、机器人、智能客控系统、自助入住系统、酒店智能设备及整体解决方案、 IT 及安防、智慧酒店整体解决方案等；

酒店布草馆：酒店制服系列、餐厅布草、床上用品、装饰布艺、浴室系列等

客房用品及综合、IT及安防馆：酒店布草、酒店客房用品综合、智慧酒店、客房小家电、智能控制、酒店监控、、保险箱、电话机、音响、门锁、软件、智能控制、酒店管理公司、酒店品牌等

客房用品馆：易耗品、竹藤漆制品、有机玻璃制品、皮具制品、客房电器等

同期活动：

星光璀璨，大咖齐聚，新知盛宴，掌声如潮……展会同期将围绕建筑与室内设计、酒店投资与运营、灯光设计、商业零售等一系列主题，举办论坛沙龙、设计奖项、赛事、创意特展等多元化活动，邀请地产商、酒店管理公司、购物中心&百货业主、设计师、投资加盟商等行业嘉宾坐镇，营造以“HOTEL+SHOP”为双核心的完善跨界生态圈，一同思想碰撞、共话行业未来，探索新知，引领引领“HOTEL+SHOP”新思潮。

上海建筑与室内设计周

的不断持续使得安全和卫生成为了设计中需要优先考虑的事项，引发了围绕建筑和室内设计灵活性、新系统、新材料务内容的彻底改革和创新。如何创造具有新鲜感、反应灵敏的空间，让人们可以暂时放下焦虑，获得愉悦的身心体验，是一个值得深入思考的课题和挑战。上海建筑与室内设计周将通过会议论坛、样板房品鉴、颁奖晚宴以及设计特展等精彩活动，连接建筑师和设计师与酒店方和地产方，交流新的设计理念和市场需求，展示设计如何重塑和构想更加多元化、更具体验感的商业消费场景。

酒店文化周

涵盖一系列针对酒店管理公司的展示和活动，如：酒店样板房品鉴、酒店制服秀、客房技能大赛及主题论坛等。活动旨在展示酒店业品牌发展新趋势，呈现酒店文化与创意的方方面面。

光之韵; 匠之心照明系列活动

由上海博华国际展览有限公司主办的光之韵 · 匠之心 照明系列论坛，通过和云知光、灯光帮、灯光与设计等照明媒体的合作，与业内照明设计师、酒馆集团 代表、商业空间业主等人士，聚焦酒店室内外照明、 商业空间、建筑、景观等多个照明设计领域，探索我国照明行业未来新十年的发展大势，带观众走进光影之间， 感受光影的魅力。

Mall里乾坤商业智慧秀

SHOP PLUS 作为国内以商业空间买家为导向的工程caigou渠道类展会，依托中国百货商业协会及中国旅游饭店业协会的行业领导力，凝聚以购物中心业主、商业空间设计师、美陈及橱窗设计师、装饰工程设计公司、品牌方、餐饮管理及业主、酒店管理公司等集采终端买家等优质资源；整合品牌连锁加盟、商业空间设计、导视标识系统、商业展示道具、视觉营销、智慧零售信息技术、数字化商业、自助服务等供应链板块；展会已发展为零售及商业空间领域设计、建设与运营产品、服务等解决方案的一站式工程caigou平台。